Privacy Policy



This privacy policy (Privacy Policy) sets out the ways in which all members of the Comtrade Group (by which we mean Comtrade Software Solutions LLC and all of its affiliates/group members ‘Comtrade’, ‘Comtrade Group’, ´Group`) may collect and process your personal data.


In this Privacy Policy:

By visiting one of our websites, registering for one of our events, cooperating with us, subscribing to our services or otherwise interacting with us we may collect and process personal data about you. We are strongly committed to protect and keep private any information so collected and to always comply with applicable legislation.

Our contacts:

Address: Letališka cesta 29b, 1000 Ljubljana, Slovenia

Information we may collect

We may collect and process your personal data that you have provided to us, that we have obtained from third parties we work closely with or from publicly accessible sources

Purposes of processing

We may collect and process your personal data for the following purposes:

Legal basis for processing of personal data

We will process your personal data on the following legal bases:

Disclosure of personal data

We may disclose your personal data to:

Transfer of personal data to outside the EU/EEA

We may transfer your personal data to recipients who are located outside the EU/EEA (”third countries”), that is to our affiliated companies and data processors. Such transfers take place under the following safeguard measures:

– the EU Commission has decided that the third country in question ensures an adequate level of protection;

– recipient from the USA is bound by the EU-US Privacy Shield, whereby the EU Commission has decided that such companies ensure an adequate level of protection;

– the EU Commission has not decided, due to the local legislation of such country or international obligations it has concluded, that such a country in question ensures an adequate level of protection.

In such cases, we will do everything to ensure that your personal data will receive an appropriate level of protection, which includes the use of Standard contractual clauses approved by the European Commission for transfer to countries that are not designated as countries that provide an adequate level of protection. Standard contractual clauses are available in various languages ​​available on this link: For more information regarding the use of the Standard contractual clauses you can contact us through

In other cases, we may transfer your personal data to third countries based on your explicit consent.

Storage period

We will keep your personal data only for as long as reasonably necessary for the purposes for which it was collected or received or to comply with any applicable legal requirements. Where your consent is the legal basis for the processing of personal data we will keep it until withdrawal of your consent.

Protection and Security

We take precautions to protect your personal data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We have taken appropriate technical and organizational measures to protect the information systems on which your personal data is stored and we require our data processors to protect your personal data by contractual means.

Your rights

Subject to certain exceptions and restrictions set out in applicable legislation, you enjoy the right to request access to your personal data, to have your personal data rectified, deleted, or processing thereof restricted, to object to the processing and to data portability. You also have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or affects you significantly.

Where our processing of your personal data is based on your consent you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

If you want to exercise any of your rights as described above or have any question to that, please contact us by sending an email to

You also have the right to lodge a complaint with the competent supervisory authority.


We use cookies to ensure that you get the most out of our website. By use of cookies, we may also collect information on how you use our website and your online behaviour. The type of information gathered may include origin of the user, type of browser, operating system and search engine used, and length of visit on the website. For more information about how we use cookies please refer to our cookie policy published at the bottom of the website.

Links to other websites

The website may contain links to third party websites. We disclaim any control over, relationship with, or endorsement of these sites and shall not be liable for any damages arising from the content of such websites. Links to other websites are provided only as a convenience and we encourage that you read these third-party websites’ Terms of Use and Privacy Statements.

Changes to this Privacy Policy 

We may update this Privacy Policy from time to time. Updated privacy policies will be updated on the relevant Comtrade website, or provided to you at your request.